Frequently Asked Questions

If you're unable to find an answer to your question below, please join our chat and ask there.

  • Q: How do I deposit money?
  • A: Deposits are not allowed, it's completely Free to play at The BROsino!
  • Q: How do I receive more Credits to play?
  • A: When your balance is below 5,000 Credits you can request a Reload of 5,000 more Credits every 24 hours in our Discord server.
  • Q: How can I change my username?
  • A: Select the "Profile" link from the drop-down menu at the top of our site where you see your Player Name.
  • Q: How do I withdraw my winnings to my Steem wallet?
  • A: Select the "Withdrawals" link from the drop-down menu at the top of our site where you see your Player Name.
  • Q: How do I change my password?
  • A: Select the "Change Password" link from the drop-down menu at the top of our site where you see your Player Name.
  • Q: How do I view my account history of game winnings and losses?
  • A: Select the "Account" link from the drop-down menu at the top of our site where you see your Player Name.
  • Q: How do I enable 2-Factor Authentication (2FA)?
  • A: Select the "Security" link from the drop-down menu at the top of our site where you see your Player Name.
  • Q: How do I verify a game was provably fair?
  • A: Select the "My Games" link from the History drop-down menu, then click Verify next to the game.
  • Q: How do get my Rererral Link and see my referral stats?
  • A: Select the "Referral Program" link from the drop-down menu at the top of our site where you see your Player Name.
  • Q: How many Credits do I need to cash out?
  • A: 50,000
  • Q: How many Credits equal 1 STEEM?
  • A: 10,000
  • Q: How do I join the Referral Program to start earning Free Credits?
  • A: Join our Discord server and request to activate your account in the "referral-registration" channel.
  • Q: How much can I earn joining the referral program?
  • A: You will get the following bonuses for referred users...

  • Level Referrer Sign-up Bonus Referee Sign-up Bonus Referrer Bet Bonus %
    1 100 credits 1000 credits 0.1%
    2 200 credits 2000 credits 0.2%
    3 300 credits 3000 credits 0.3%
    4 400 credits 4000 credits 0.4%
    5 500 credits 5000 credits 0.5%

    Referrer Sign-up Bonus: The amount of credits a player receives for each new player that signs up with their referral link.
    Referee Sign-up Bonus: The amount of credits a new player receives when signing up with a referral link.
    Referrer Bet Bonus %: The amount of credits earned from every bet placed by a referred user.